Purpose
This policy explains when cancellations and refunds may be requested for purchases of the MBA Kid Programme.
Cooling-off
A full refund may be requested within seven (7) calendar days of purchase provided that the course has not been accessed or used. Once course content has been accessed, the digital educational service is considered delivered.
Digital Content
Because the complete course becomes immediately available after access is granted, refunds are generally not available after first access except where required by applicable law.
Duplicate Payments
Where duplicate or accidental multiple payments are confirmed, the duplicate amount will be refunded to the original payment method.
Exceptional Circumstances
MBA Kid may consider refunds in exceptional circumstances, including verified technical failures that prevent reasonable access and cannot be resolved within a reasonable period, or where required under applicable consumer protection legislation.
How to Request
Refund requests should be submitted by the purchaser, including proof of purchase, within the applicable period. Approved refunds will normally be processed back to the original payment method.