Purpose
This Delivery and Fulfilment Policy explains how the MBA Kid Programme is delivered after purchase. The MBA Kid Programme is a digital educational course delivered electronically through the Moodle Learning Management System. Purchasers are typically parents or legal guardians purchasing access for a learner.
Order Fulfilment
Once payment has been successfully authorised, the purchaser will receive an automated order confirmation email. The learner will automatically be enrolled in the purchased course and login credentials together with the course access link will be sent to the registered email address. Access is normally granted immediately, although activation may occasionally take a short period because of payment verification or technical processing.
Course Access
All learning materials are hosted digitally on Moodle. No physical products are shipped. Learners complete the programme independently and at their own pace. Although the recommended completion period is approximately three to four weeks, access remains available for one year from the purchase date unless otherwise stated.
Certificates
Learners who successfully complete the required course activities may download a digital Certificate of Completion. Certificates are issued electronically only.
Technical Support
If login details are not received within a reasonable time, purchasers should first check spam or junk folders before contacting support. MBA Kid will make reasonable efforts to resolve genuine access issues as quickly as possible.
General
Delivery is deemed complete once the learner’s account has been activated and course access has been made available.